Super Carl Privacy Policy
Last updated: June 17, 2026
At Super Carl, trust and transparency matter.
This Privacy Policy explains how Super Carl ("Super Carl," "we," "our," or "us") collects, uses, stores, and shares information when you use our website, applications, APIs, integrations, MCP services, and related features (the "Services").
By using Super Carl, you consent to the practices described in this Privacy Policy.
1. Information We Collect
A. Information You Provide
When you create an account or use the Services, we may collect:
- Name
- Username
- Email address
- Phone number
- Profile photo
- Professional information
- Messages and prompts
- Projects and workflows
- Uploaded content
- Support requests
You may update or delete certain information through your settings.
B. User-Provided Data, Imports, Integrations, and Authorized Workflows
You choose what information to provide to Super Carl. This may include information you enter, paste, upload, import, connect, or otherwise authorize us to process from sources, accounts, files, tools, or services that you use or control. Super Carl does not decide what third-party information you are allowed to provide; you are responsible for choosing what to provide and for making sure you have the rights and permissions needed to provide it.
Depending on what you choose to provide or authorize, this may include:
- Profile and professional information
- Contacts or connection information you provide or that is included in an export you provide
- Calendar availability
- Communication content or metadata
- Public activity
- Social or professional interaction signals
- Relationship-path information generated by Super Carl
- Operational or session information needed to complete a user-directed workflow
Super Carl does not own your third-party accounts, contacts, connections, or content. We process this information to provide the Services you request, under your direction, and subject to your settings, consent, disconnection, deletion, and retention controls.
Your use of third-party services remains governed by those services' own terms and policies.
2. How We Use Information
We use information to:
- Operate the Services
- Authenticate users
- Carry out user-directed imports, browsing assistance, account-assistance workflows, drafting, outreach, and other actions you request or approve
- Generate AI-powered recommendations
- Draft outreach
- Analyze relationship paths
- Coordinate workflows and projects
- Improve search and ranking systems
- Detect abuse and fraud
- Secure the platform
- Provide support
- Improve product quality and reliability
We may use aggregated, anonymized, or de-identified information to improve our systems and Services.
3. Relationship Intelligence & Inferred Data
Super Carl may generate inferred insights using available signals and interactions, including:
- Relationship strength
- Reachability
- Communication likelihood
- Intro path recommendations
- Intent signals
- Network mappings
These inferences are probabilistic and may not always be accurate.
4. AI Processing Providers
Super Carl uses third-party AI and cloud providers to operate portions of the Services.
Providers may include:
- OpenAI
- Anthropic
- Amazon Web Services
- Google Cloud
- Other infrastructure and AI providers
Depending on the feature, we may share:
- Prompts and project information
- Messages and conversation context
- Workflow information
- Professional context
- Operational metadata
We use these providers to:
- Generate AI-powered responses
- Improve search and ranking
- Power voice and language features
- Detect abuse and maintain safety
- Operate infrastructure and hosting
We seek to minimize direct personal identifiers where practical.
We do not sell personal information.
We do not sell your contacts, connections, or relationship data, and we do not provide them as a standalone data product.
We do not use personal information for targeted advertising.
For current AI providers and processing details, visit:
https://supercarl.ai/ai-processors
5. How We Share Information
We may share information:
- With other users when necessary for networking, introductions, messaging, collaboration, or shared projects
- With service providers operating on our behalf
- With AI and infrastructure providers
- During mergers, financing, or acquisitions
- To comply with legal obligations
- To protect rights, safety, and security
We do not sell personal information to advertisers or data brokers.
6. Usage Data & Analytics
We automatically collect certain technical and usage information, including:
- Device and browser information
- IP address
- Session activity
- Feature usage
- Crash logs
- Performance metrics
- Approximate location
We use cookies and similar technologies to operate and improve the Services.
7. Data Retention
We retain information:
- As long as necessary to provide the Services
- To comply with legal obligations
- For fraud prevention and security
- For legitimate business purposes
You may request deletion of your account at any time.
Certain information may remain in backups or de-identified systems for security, compliance, and operational purposes.
8. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information, including:
- Encryption in transit
- Access controls
- Authentication protections
- Infrastructure monitoring
No system can guarantee absolute security.
9. Your Rights & Controls
Depending on your location, you may have rights to:
- Access information
- Correct information
- Delete information
- Export information
- Disconnect integrations
You may manage integrations and account settings directly through the platform.
Privacy-related requests may be sent to:
legal@supercarl.ai
10. International Data Transfers
Your information may be processed and stored in countries other than your own.
By using Super Carl, you consent to international data transfers where permitted by law.
11. Children's Privacy
Super Carl is not intended for users under 13.
If we learn we have collected information from a child under 13, we will take reasonable steps to delete it.
12. Third-Party Services
Super Carl may integrate with or link to third-party services.
We are not responsible for the privacy practices or content of third-party platforms.
Your use of third-party services is governed by their own terms and policies.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
If material changes are made, we may notify users through:
- Email
- In-app notices
- Website updates
Continued use of Super Carl after updates means you accept the revised Privacy Policy.
14. Contact
Questions regarding privacy or data protection may be sent to:
legal@supercarl.ai