BT
Public post
Brian Thomas
Sep 2026 • linkedin
Post excerpt
Where AI Creates Value Many organisations have approached digital transformation and AI by starting with the technology. The first conversation is often about platforms, software or the latest AI capability. A more useful starting point is to describe the business itself. Before investing in the latest catch-all solution, an organisation should understand what it already has: its processes, data, people and systems. This raises a simple question: what really matters? Not every process needs transformation, and not…
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