Pascal BORNET

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𝗪𝗲 𝗵𝗮𝘃𝗲 𝗺𝗮𝗱𝗲 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗰𝗼𝗺𝗽𝗹𝗶𝗰𝗮𝘁𝗲𝗱 𝗲𝗻𝗼𝘂𝗴𝗵 𝘁𝗼 𝗻𝗲𝗲𝗱 𝗱𝗮𝘀𝗵𝗯𝗼𝗮𝗿𝗱𝘀 𝗳𝗼𝗿 𝗮𝗹𝗺𝗼𝘀𝘁 𝗲𝘃𝗲𝗿𝘆𝘁𝗵𝗶𝗻𝗴. 𝗖𝗵𝗮𝗿𝗮𝗰𝘁𝗲𝗿 𝗶𝘀 𝘀𝘁𝗶𝗹𝗹 𝗿𝗲𝗺𝗮𝗿𝗸𝗮𝗯𝗹𝘆 𝘀𝗶𝗺𝗽𝗹𝗲. I think we underestimate how much of work depends on small acts of decency: giving someone credit, answering with respect, keeping a promise, or helping when there is nothing obvious to gain. None of these actions appears on a performance dashboard, and yet they shape whether people trust us, wa…

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