MP
Public post
Michael Parent
Sep 2026 • linkedin
Post excerpt
“A bad system will beat a good person every time.” Deming used that idea to sell his philosophy. People work inside systems every day. Leaders help shape those systems. → Study the process before blaming a worker. → Use data before making a big change. → Learn what normal variation looks like. → Act when a special cause appears. Deming brought this thinking to public work. Sampling helped improve the U.S. Census. He also changed how companies viewed quality. In 1950, he taught quality methods in Japan. The Deming …
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