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Richard Birtwhistle

Sep 2026 • linkedin

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Most law firm finance leaders I speak to have one question on top of their mind: what are we getting back for what we're spending on technology? Half the time, the honest answer is "we don't fully know." Only 18% of UK law firms say they actually measure the ROI of their AI tools (Thomson Reuters, 2026 State of the UK Legal Market). Usually that's because the numbers live in four or five different systems and nobody's ever connected them. We took one law firm from eleven separate systems down to one. Learn more ht…

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