Saveria Maroselli
@saveriamaroselli
Head of Customer Support
Profile links
Experience
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Head Of Customer Support
- Managing and developing a multicultural customer support team. - Driving team performance by defining, tracking, and analyzing key performance indicators such as response times, customer satisfaction, resolution rates, etc. - Continuously optimizing internal support processes, tools (Ticketing systems / CRM), and workflows to enhance efficiency and the overall customer…
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Membre Élu Du Comité Social Et Economique (CSE) GoodBarber
- Additional experience 1
- Additional experience 2
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