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Kate Koch

@kate-koch-9488909

Chief of Staff, Director - Design Operations & Practice Development, Verizon Design at Verizon

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Experience

  • Director, Operations - Investment, Integration Capacity

    Verizon • Current • Aug 2024 - Present

    I currently hold a dual role as CoS, Experience Design and Director, Operations. In my Director, Operations capacity I lead a team focused on three interconnected pillars that enable the global customer experience organization - Investment Planning & Financial Operations, Program Planning & Integration and Capacity Planning and Labor Capitalization.

  • Chief Of Staff, Experience Design

    Verizon • Current • Jan 2022 - Present

    I currently hold a dual-role as CoS, Experience Design and Director, Operations. In my CoS capacity, I report to the Head of Design and support the global design leadership team, leading efforts for org transformation including designer experience, engagement, and development; design operating model frameworks and activation; tooling enablement; org…

  • Additional experience 1
  • Additional experience 2

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