Daryl Unger
@darylunger
VP Customer Experience | AI-Driven CX Transformation | Global Service Operations | Customer Loyalty
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Experience
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Vice President Customer Experience
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Vice President Customer Experience
Oversee all aspects of enterprise-wide customer experience and engagement planning, operations and strategy for full-service digital pharmacy. Directed customer experience and business development functions across the US and India. Assembled from the ground up, manage and coach Patient Experience Team, including workforce management (WFM), training, employee engagement and quality monitoring.…
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