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Kustomer

Software Development • New York, New York, United States

Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction. By unifying customer data, conversations, and AI-powered workflows into one seamless workspace, teams deliver service that delights, retains, and drives growth. With Kustomer, support becomes faster, smarter, and more personal, so every customer feels like your most important one. Leading brands use Kustomer to power omnichannel support, intelligent routing, AI assistants, and AI-native reporting.

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Reported headcount

296

Headcount reported in the resolved company record. It is independent of the number of profiles indexed by Super Carl.

Company record. Source date unavailable.

Observed active job postings

7

Active postings in the available job data. Postings may be duplicated or stale and are not a verified count of vacancies or hires.

Indexed job postings. Source date unavailable.

Reported annual revenue estimate

$53M

Annual revenue from the resolved company record; estimates may differ from filed accounts.

Company record. Source date unavailable. Estimate.

Reported total funding

$263.5M

Reported cumulative funding in the available company record; missing value does not mean no funding.

Company record. Source date unavailable.

Reported latest funding round

$30M

Reported amount of the latest funding round available in the company record.

Company record. Source date unavailable.

Calculated as of 2026-10-23. Source records may be older.

Company details

Industry

Software Development

Categories

Customer Service CRM Platform, Help Desk Software, Kustomer, AI Agents for Business Operations, Live Chat, Customer Self-Service, Help Desk, AI Customer Support Agents

Headquarters

New York, New York, United States

People associated with Kustomer

Rachel Hughes profile photo

Rachel Hughes

Product manager helping businesses keep users at the core of their product strategy. As a lawyer and a start-up founder managing complex billion-dollar transac…

Sam Chandler Customer Success and Experience and Startups profile photo

Sam Chandler Customer Success and Experience and Startups

Director Of Customer Success, Commercial at Kustomer

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Recent jobs

  • Software Engineer, Full Stack (Senior, Staff )

    US - New York, NY • Posted Sep 2026

  • Tech Ops Systems Engineer SysAdmin (Mac)

    New York, NY • Full-time • Posted Aug 2026

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